Parts KPIs
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OEM Parts Target
OEM Parts Target Achievement
Target: Achieve OEM Parts Target without increasing overall Days Supply
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Gross Profit %
(Total Parts Sales – Total Parts COS) / Total Parts Sales
Service Retail Target: 37%
Service Warranty Target: 12%
Service Internal Target: 20%
Trade Target: 20%
Counter Retail Target: 30%
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Parts to Labour Ratio
Total Service Department Parts Sales / Total Labour Sales
Target: Greater than 60%
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Parts Gross per Employee
Total Parts Gross / Total Parts Employees
Target: $22000
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Average Trade Sales per Day
Total Trade Sales per Month / Trading Days per Month
Target: Dealership Target
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Days Supply
(Total Stock on Hand / Total Parts Monthly COS) * 30
Target: 50 days
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Stock Turn
Total Yearly Parts COS / Average Parts Stock Value
Target: 8 per annum
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Parts Obsolescence
Total Amount of Parts Stock Aged Greater than 12 months
Target: Less than 5%
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Fill Rate
(Total Parts COS – Emergency Orders) / (Total Parts COS + Lost Sales)
Target: Greater than 90%
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Accessories per Vehicle Delivered
Vehicle Accessory COS / Total Vehicles Sold
Target: Varies between OEM Franchise Model Mix (Check OEM Target)
