Used Sales KPIs

• Delivery Target

  Number of Vehicles Delivered in a Month

  Target: Achieve Dealership Delivery Target

• Average Gross

  Total Vehicle Gross / Total Vehicles Sold

  Target: $2500 (Varies by Dealer Type)

• Days Supply

  (Total Number of Vehicles in Stock / Total Vehicles Sold in a Month) * 30

  Target: 50 Days Supply

• Aged Stock

  Number of Vehicles over 60 days / Total Vehicles in Stock

  Target: Less than 10%

• Deliveries per Salesperson per Month

  Total Vehicles Sold per Month / Total Number of Salespeople

  Target: 14

• Closing Ratio

  Number of Customer Enquires / Total Vehicles Sold

  Target: 35%

• Floorplan Expense per Vehicle Delivered

  Total Floorplan Expense / Total Vehicles Delivered

  Target: $125 per Vehicle Delivered

• Advertising Expense per Vehicle Delivered

  Total Advertising Expense / Total Vehicles Delivered

  Target: $250 per vehicle Delivered

Used Car Department Resources

• Prospecting

• Meet and Greet

• Consulting

• Product Presentation

• Demonstration Test Drive

• Trade Appraisal

• Presenting the Proposal, Overcoming Objections and Negotiation

• Aftermarket Introduction

• Business Manager Introduction

• Vehicle Delivery

Dealership Coaching

Bridge the Gap between Planning and Performance

contact@dealerguide.com.au  Ph: 0432 847 806